| What is an assembly set? | An assembly set is the material for a Hot Tub but not assembled yet and comprises of all parts and components needed for a complete Hot Tub. The quantity of parts depends on the Hot Tub’s model. |
| For how long can I store the assembly set? | The shorter the better. Spruce wood can be stored longer than larch wood. Wood is a living material and when the staves stand around for a longer time period then they can warp and the problem then is that the Hot Tub cannot become consistently dense anymore as it should be. |
| When is it useful to purchase an assembly set? | When it is impossible for you to transport the Hot Tub e.g: • Doors / gate too narrow • Driveway approach too narrow • Place of delivery hard to reach or somewhere in the mountains • Walls or other barriers |
| Which Hot Tub Assembly Sets are available? | Spruce Hot Tubs K17S are on stock. Other Hot Tub Assembly Sets only available after order placing. |
| Is an Assembly Set cheaper? | Hot Tubs are manufactured, assembled and checked on our shop floor. When a Hot Tub is ordered, then we will dismantel the Hot Tub again. Therefore, the prices between finished goods and assembly sets are the same. |
| Is a manual included? | A manual or video is included in the delivery. |
| Guarantee/warranty also for assembly sets? | Yes, guarantee/warrantee is valid for manufacturing faults and that of the material. Transportation damages are also included in the warrantee frame. Damages during self-mounting are not included in the warrantee/guarantee frame. |
| How are assembly sets delivered? | An assembly set is delivered on a pallet. |
| How much space do I need to assemble the Hot Tub? | Depending on the size, 3×4 m on an even and firm ground. It is important that you can work safely. A Hot Tub has to be assembled upside down. Therefore, there must be enough space to turn the whole Hot Tub around. |
| Can I purchase an assembly set and also order an assembly service? | Yes, we can assemble the Hot Tub at the place of delivery for you. The Hot Tub is assembled and checked by us and the warrantee/guarantee documents will be handed out by us. |
| Can I order the inner plastic tub as an assembly set? | Unfortunately, no due to technical reasons. The transportation of individiual inner plastic tubs is impossible because they will be damaged afterwards without the chance of repairing them. |
| How long does the assemble take? | The assembly process takes around 4-6 hours. The larger the Hot Tub the longer the assembly process. Lay people must reckon a longer time period. |
| Our Recommendation | Purchase an assembly set only in case that there is now other way to transport a complete assembled Hot Tub. Trust in our professional staff who has the know how for this. |
