I am writing to thank you, and your Company, very much indeed for the excellent service I received from you, before and after purchasing one of your wooden Hot Tubs – 1.7meter spruce with internal furnace.
Initially, I had a few questions, which were all answered very quickly, the same day, and to my complete satisfaction.. I could tell how efficient your Company was, which gave me complete confidence in placing an order with you, even with a fairly large amount of money involved. You were kind enough, also to allow me to pay an initial 10% deposit, with the balance payable on delivery..I also needed the Hot Tub delivered to Portugal, which I discovered would be no problem, even though the overall distance was many hundreds of kilometers..
I was pleasantly surprised and happy to receive my Hot Tub in less than 2 weeks from the order date, which I thought was very fast indeed, and I need to compliment you on this, in particular.. The Hot Tub, with all the extras, which I had ordered, arrived safely and in good condition, even though it was a very large item, and very heavy.. Your staff had done a very good job of packing everything carefully and safely.. well done, again..
Lastly, I must also compliment you on the quality of the wood used for the hot tub, and it’s overall construction.. The joins in the timbers are beautifully put together, almost a work of art… superb craftsmanship – well done to the ‘joiners’ too..
I would have no hesitation in recommending your Company to anybody interested in purchasing a top quality Hot Tub.
Thanking you all for a brilliant service.. I have no doubt at all that your Company will go from strength to strength.. I wish you well.